Showing posts with label MANAGEMENT. Show all posts
Showing posts with label MANAGEMENT. Show all posts

Tuesday, 6 May 2014

Managing and Motivating Employees - Practical Tips





Today’s fast-moving business environment requires that the effective manager be both a well-organised administrator and highly adept in understanding people’s basic needs and behaviour in the workplace. Gaining commitment, nurturing talent, and ensuring employee motivation and productivity require open communication and trust between managers and staff.

1. Understand employee behaviour
People at work naturally tend to adopt instinctive modes of behaviour that are self-protective rather than open and collaborative. This explains why emotion is a strong force in the workplace and why management often reacts violently to criticisms and usually seeks to control rather than take risks. So, in order to eliminate this kind of perspective and to increase employee motivation, it is best that you influence behaviour rather than to change personalities. Insisting what you expect from your employees will only worsen the situation.

2. Ensure that people’s lower-level needs are met.
People have various kinds of needs. Examples of lower-level needs are salary, job security, and working conditions. In order to increase employee motivation, you have to meet these basic needs. Consequently, failures with basic needs nearly always explain dissatisfaction among staff. Satisfaction, on the other hand, springs from meeting higher-level needs, such as responsibility progress, and personal growth. When satisfaction is met, chances are employee motivation is at hand.

3. Encourage pride
People need to feel that their contribution is valued and unique. If you are a manager, seek to exploit this pride in others, and be proud of your own ability to handle staff with positive results. This, in turn, will encourage employee motivation among your people.

4. Listen actively
In many areas of a manager’s role, from meetings and appraisals to telephone calls, listening plays a key role. Listening encourages employee motivation and, therefore, benefits both you and your staff. So make an effort to understand people’s attitudes by careful listening and questioning and by giving them the opportunity to express themselves.

5. Build  and sustain confidence
Most people suffer from insecurity at some time. The many kinds of anxiety that affect people in organizations can feed such insecurity, and insecurity impedes employee motivation. Your antidote, therefore, is to build confidence by giving recognition, high-level tasks, and full information. In doing so, you only not refurbish employee motivation but boost productivity as well.

6. Encourage  and facilitate open communication
Many managers like to hide away behind closed office doors, keeping contact to a minimum. That makes it easy for an administrator, but hard to be a leader. It is far better to keep your office door open and to encourage people to visit you when the door is open. Go out of your way to chat to staff on an informal basis. Keep in mind that building rapport with your staff will effectively increase employee motivation.

7. Harness the strategic thinking of all employees.
It is very important to inform people about strategic plans and their own part in achieving the strategies. Take the time to improve their understanding and to win their approval, as this will have a highly positive influence on performance and increasing employee motivation as well.

8. Develop trust
The quality and style of leadership are major factors in gaining employee motivation and trust. Clear decision making should be coupled with a collaborative, collegiate approach. This entails taking people into your confidence and explicitly and openly valuing their contributions. By simply giving your staff the opportunity to show that you can trust them is enough to increase employee motivation among them.

9. Delegate decisions
Pushing the power of decision-making downward reduces pressure on senior management. It motivates people on the lower levels because it gives them a vote of confidence. Also, because the decision is taken nearer to the point of action, it is more likely to be correct. Consequently, by encouraging them to choose their own working methods, make decisions, and giving them responsibility for meeting the agreed goal will encourage employee motivation among your staff.

10. Use appraisal to motivate
When choosing methods of assessing your staff’s performance, always make sure that the end result has a positive effect on employee motivation and increases people’s sense of self-worth. Realistic targets, positive feedback, and listening are key factors.
If you follow these simple steps in increasing employee motivation, rest assured you will have a good working relationship with your staff at the same time boost you company’s productivity. Just bear in mind that people are employed to get good results for the company. Their rates of success are intrinsically linked to how they are directed, reviewed, rewarded, trusted, and motivated by the management.

Like to know how LMS can assist your organisation? 

Visit www.leadershipmanagementsolutions.com.au

Saturday, 22 March 2014

Mistakes you're making with your job application


 

If you're not achieving your dream job, chances are that you are making some mistakes with your application process. 

Below are some of the mistakes that I commonly see.

  1. Spelling and grammatical errors.  While this may sound obvious, spelling and grammatical errors signal sloppy work to a prospective employer.
  2. Generic Cover letters that are not pitched to the correct audience. 
  3. Not notifying your referees that you have applied for a particular job. 
  4. Resumes that are not customised for the job that you are applying for. 
  5. Flowery statements about career objectives.


Leadership and Management Solutions provide a range of resume and career development solutions.    Our professional resume writing and career counselling service is designed to make you stand out from the crowd.   We pride ourselves on working closely with our business clients to plan and grow their success.  Our award winning resume writers have diverse local and international business experience and qualifications.  They will work with you to ensure that your resume is cutting edge. Our professional writers have extensive experience in preparing resumes, cover letters and selection criteria responses for both the public and private sectors.   Our writers have an extensive knowledge of the job market and will work with you to ensure the best possible outcome is achieved. We have prepared many of job applications for clients throughout Australia and internationally.  We are also a member of Career Directors International.
 
 
For further information, visit www.leadershipmanagementsolutions.com.au
 
 
 

 
 
 
 
 
 




Wednesday, 8 January 2014

Professional Development with Leadership and Management Solutions Pty Ltd




Enrol via our Facebook page for our North Ryde Workshops.  Our workshops are facilitated by highly experienced facilitators.  Small workshop sizes enable a personalised learning experience.

Book now as places will fill quickly.  Make 2014 the year to invest in yourself.  You're worth it!  We hope to see you there.

https://www.facebook.com/pages/Leadership-and-Management-Solutions-Pty-Ltd/648739605160579?id=648739605160579&sk=events


For further enquires, please visit our website.
www.leadershipmanagementsolutions.com.au



Tuesday, 7 January 2014

Professional Development Workshops North Ryde - enrolling now




Happy New Year!  The new year provides an ideal opportunity to ensure your career is on an upward trajectory.

Our professional development workshops at North Ryde are enrolling now.  Our trainers our highly experienced in both local and global business.  Small workshop sizes ensure a personalised and highly effective learning experience.

Enrol now via the link below as places will fill quickly.  Keep an eye on our Facebook page via the link below for new and upcoming workshops throughout the year.  Make an investment in yourself - you're worth it!


February 2014 Workshops  North Ryde


Exceptional Customer Service Professional Development
1 day workshop $495.00  20/2/2014

Effective customer service is the backbone of any high performing organisation.  Relationships with customers can make or break your business.  Learn how to effectively manage your customers.  Enrol via the link here.

http://www.eventbrite.com.au/e/exceptional-customer-service-professional-development-workshop-tickets-10039832409?aff=es2&rank=4&sid=c812cf80783611e3a2f622000aa821d4



Marketing your Small Business
1 day workshop $495.00 21/2/2014

Our  Professional Development Marketing Workshops for Small Business provide you with plenty of information designed to make your marketing results more effective, while saving you hundreds, or even thousands of dollars you may be wasting now….
If you’re looking for marketing strategies that cost very little (or in some cases free) then this workshop is for you.
 
This professional development workshop provides a practical step-by-step guide to understanding strategies to effectively market your small business.  Enrol via the link here

http://www.eventbrite.com.au/e/marketing-your-small-business-professional-development-workshop-nr002-tickets-10040933703?aff=es2&rank=5&sid=0f86243d783711e3b2da22000aa821d4


Performance Management Fundamentals
1 day workshop $495.00 27/2/2014

In today's economic climate, motivating quality performance is essential for retaining your top performers, as is addressing under performance and leveraging the strengths of your human capital. This one-day Professional Development Workshop will give managers and leaders the communication skills required to engage early and regularly with their staff in respect to issues of quality workplace performance.  By learning how to deliver both affirmative and corrective feedback to staff members in a positive manner, it will motivate consistent performance outcomes, clarify expectations and ensure your team members are aligned with your business strategy.

Our  Professional Development  workshop for performance management fundamentals  will provide you with the necessary skills to effectively manage your staff performance (including those difficult conversations). If you’re looking for how to effectively manage your staff performance then this workshop is for you.  Enrol via the link here.

 
http://www.eventbrite.com.au/e/performance-management-fundamentals-professional-development-workshop-tickets-10041160381?aff=es2&rank=6&sid=c812cf80783611e3a2f622000aa821d4

Work Health and Safety Compliance
1 day workshop $495.00  28/2/2014

In today's business climate, businesses cannot afford not to be up to date with work health and safety (WHS) compliance.  This one-day Professional Development Workshop will provide managers and leaders with the legislative framework for work health and safety in New South Wales.
Information and instruction will be provided regarding the skills and knowledge required to assist with providing advice about the legislative duties, rights and obligations of individuals and parties prescribed in work health and safety (WHS) laws. The workshop includes identification of WHS legislation, duties, rights and obligations and the necessary actions to ensure compliance in the workplace.  
If you’re looking to develop your understanding and application of the legal framework for work health and safety then this workshop is for you.   Enrol via the link here.

http://www.eventbrite.com.au/e/work-health-and-safety-whs-compliance-professional-development-workshop-tickets-10076291459


March 2014 Workshops North Ryde


Risk Identification and Assessment
1 day workshop $495.00 6/3/2014

In today's business climate, businesses cannot afford not to be up to date with work health and safety (WHS) compliance, particularly in the area of hazard identification and risk assessment.  This one-day Professional Development Workshop will provide managers and leaders with a framework for identification of hazards and conduct of risk assessments for workplace safety. 
The workshop includes identification of WHS legislation, duties, rights and obligations and the necessary actions to assist compliance in the workplace.  
If you’re looking to develop your understanding and application of the legal framework for identifying risks and conducting risk assessments then this workshop is for you. Enrol via the link here.

http://www.eventbrite.com.au/e/risk-identification-assessment-professional-development-workshop-tickets-10076955445



Keep up to date with the latest news and events via our Facebook page.
https://www.facebook.com/pages/Leadership-and-Management-Solutions-Pty-Ltd/648739605160579

We look forward to seeing you at our workshops. 

For further enquiries, visit our website
www.leadershipmanagementsolutions.com.au

Or you can email us direct
info@leadershipmanagementsolutions.com.au

Friday, 3 January 2014

Attitude determines Altitude


Your attitude determines your altitude – in business and in life. You can’t change someone else’s attitude for them. But this powerful adage is a great reminder that you can put in front of anyone who needs an attitude adjustment. I want to talk about a few of the many ways each of us can develop a winning attitude every day. It’s what leaders do.

Marcus Aurelius, the great philosopher who ruled the Roman Empire, said it simply: “Our life is what our thoughts make it”.

Life isn’t that simple. However, I am advocating – in the strongest terms – that we assume a positive attitude instead of a negative one.

Mental attitude - the power we hold in our heads. Reality can be changed dramatically by a single thought. In nutrition the adage is you are what you eat. In terms of leadership, it’s more likely you are what you think. Contrary to what people want to believe, outside influences don’t usually determine your happiness or success, rather it is how we react to those influences – good or bad. So how do you change your reactions to those outside forces?

Make how you react a conscious priority, which means practice daily.

Humour is vital. When things aren’t going your way, keep everything in perspective and relax. I laugh. Others throw up their hands. Whole industries get very cynical.

Positive self-confident feelings not only help you achieve more; they also make others want to be associated with you. People are drawn to others who have an upbeat outlook, who have a can-do attitude. Constant complainers don’t collect an easy following.

Positive self-confident feelings not only help you achieve more; they also make others want to be associated with you. People are drawn to others who have an upbeat outlook, who have a can-do attitude. Constant complainers don’t collect an easy following.

One of a leader’s most important jobs is to set a positive and self-confident tone, exuding the attitude that failure is not an option. A positive attitude is the cornerstone of leadership. It’s the same confidence that a quarterback, a golfer, or a tennis star projects every time they come out of the locker room.

To gain strength from the positive and not be sapped by the negative, here are a few ideas:

Focus on the 90% of your team who will run with your vision and your plan - don't let negative co-workers drain you or poison your team.

Tap your spiritual essence at work too - use your spirit and your heart to move you and your work forward.

Break the negative energy cycle – if you see yourself spiralling down or in a rut, mix it up, breakup the routine and do something fast that lifts you up. When you see one of your team members in a rut of unproductive or unprofessional behaviour address it, don’t let it fester.

Active listening – takes time. Work at it, to hear what your team wants. Often just by being heard, problems can go away and people really make a big turnaround.

You must be the emotional manager of your office - not your assistant, not the new hotshot you just hired. In a family, parents must be the emotional managers or chaos rules the home. In your business, you must wear that mantel, albeit reluctantly at times. It’s part of your leadership role and power. Hone it, as well as your reactions to external events, and you’ll see the culture around you shift to the positive.

When in doubt, don’t hire – keep looking. You can’t grow organisational capability consistently faster than your ability to get enough of the right people to implement that growth and still become a great company. So unless candidates for the open position have that can-do attitude and are a strong fit for your company in who they are – don’t hire them. The skills can be taught; the and-then-some positive attitude cannot.

If you'd like to know how Leadership and Management Solutions Pty Ltd can assist your organisation with training or business solutions, please visit our website or contact us via email.

Email  info@leadershipmanagementsolutions.com.au
Website www.leadershipmanagementsolutions.com.au

What's your Leadership Blueprint?

 

What does this have to do with leadership?  What do you believe are the characteristics of an effective leader?

A good listener, enthusiasm, passion, shows appreciation, a visionary, role model, trusting, integrity, organized, knowledgeable, credibility, persuasive, charisma, team building, clarity of purpose, problem solver, attitude of service, leads by example, patience, willing to act without complete knowledge, understands followers, consistent, empowers other people, and adapts to change.
I'll add that this is essentially the same list that I receive from other audiences when I ask this question. From this comes some useful insights.

1) Notice what the list contains. All of these characteristics relate to the human side of leadership. That's interesting because I often hear people minimize this side of leadership with terms like "soft" or "touchy feely." Actually, applying these characteristics requires more strength than not.

2) Notice what the list excludes. Absent from this list (and all lists from other programs) are characteristics such as stern, mean, serious, short tempered, vindictive, tough, angry, harsh, punitive, controlling, violent, or ruthless. And that's interesting because many popular representations of leadership emphasize at least one of these "hard" characteristics. In fact, these characteristics are the refuge of those who lack the strength (or the skills) to apply the human side of leadership.

3) How about you? How would you rate yourself as a leader compared to the list of positive characteristics? If you were to survey the people who report to you, how would they describe your leadership? Would they list characteristics from the "soft" list or from the "hard" list? Could you become more effective by improving upon any of the "soft" characteristics? And how about the other leaders in your organization? Do they truly maximize human potential?


People want leaders who treat them with genuine compassion, courtesy, and respect. They want leaders who help them become more successful. They want leaders who inspire them with a vision for a better world and show them how to go there.

For further information regarding how our training can improve your leadership skills, please go to www.leadershipmanagementsolutions.com.au

 

Thursday, 12 December 2013

Seasons Greetings




Merry Christmas to all our readers.  We thank you for your business and look forward  to working again with you in the new year.

Watch this space for further updates.  Shortly we will be releasing our calendar of Professional development workshops  to be held throughout the Sydney metropolitan area commencing from February 2014.  Workshops will be held in the areas of work health and safety, leadership, management, mentoring, business networking, presentation skills and many other areas. 

Further details will be placed here when they become available.  Updates will also be on our Facebook page.

https://www.facebook.com/pages/Leadership-and-Management-Solutions-Pty-Ltd/648739605160579

If you require customised training or business solutions for your business, please don't hesitate to email info@leadershipmanagementsolutions.com.au

Thursday, 14 November 2013

Successful business women (and what it takes)









Success comes through hard work, determination and re-direction of your energy towards what is really important.  Too often people focus on "busy work" rather than "results directed" work.  Which category do you fall into?  Don't worry, we're all tempted at times to fall into the busy work category.

Successful business women have some characteristics in common.  They have:

1) Effective Research Skills.  Successful business women research opportunities widely and find out what other successful business women have done to achieve their success.

2) High level organisation skills.  To succeed in business, it helps if you are highly organised. 

3) High levels of attention to priorities and time management.  Let's face it, we're all juggling multiple demands. In the midst of our demanding schedules it can be tempting to let some things "slide".  By prioritising effectively, you can learn to distinguish what is really important from other less important tasks.

4) Effective business networks.  To build and sustain a strong business, you need to network effectively.  Successful business women have a wide range of business networks and constantly seek new opportunities for networking.

5) A business mentor.  A mentor is some who you admire that can provide a great sounding board for your ideas and provide you with the guidance that you need to succeed.

6) Confidence and assertiveness.  Successful business women are confident and know what they want.  They aren't afraid to ask for it.

7) Exceptional personal presentation skills.  A successful business woman has presence and owns the room when she walks into it.

If you would like help with networking, mentoring or presentation skills, Leadership and Management Solutions Pty. Ltd. can help.  Perhaps there is a group of women in your workplace who would also benefit?

If you'd like to know how we can help your career, business or personal development, please don't hesitate to contact us.  We'd love to hear from you.

www.leadershipmanagementsolutions.com.au



Copyright Leadership and Management Solutions Pty. Ltd. 2013

Welcome











Welcome to our Women in Business Blog. Leadership and Management Solutions Pty Ltd (LMS) believes that women have a strong contribution to make to local and global economies.

LMS provides training, mentoring and customised business solutions to assist you to achieve your full potential.   Whether you are starting your own business or want to know how to deal with global teams, we can customise a solution for you.

Like to know more?  Contact us.

www.leadershipmanagementsolutions.com.au